Information Technology Operations (ITO)

TMCC Computer Purchase Procedures

Please note: The following is the suggested ordering process for TMCC administrative departments/offices and staff for computer hardware:

  1. Contact the Help Desk and describe (via e-mail or use the Contact Us page):
    1. The type of computer you desire (i.e., desktop or notebook)
    2. How the computer will be used (i.e., basic Web browsing and office applications or specify the more sophisticated usage such as graphics design, etc.)
    3. How much budget you have available to spend
  2. The IT Operations staff may contact you for any clarification needed but will research the best available computer system that meets you needs.
  3. Once the recommendation has been developed by IT Operations, they will send you a copy of a quote. If you are satisfied with the recommendation:
    1. Prepare a DPO (for purchases under $2,000) or a requisition (for those purchases $2,000 or higher) with the account number(s) to be charged.
    2. Enter the vendor/payee information as shown on the quote.
    3. Include the quantities desired, the total amount from the quote, and under description write, "See Attached Quote."
    4. Sign the DPO/requisition. Be sure to keep the goldenrod copy of the DPO (or a copy of the requisition) for your records.
    5. Forward the DPO/requisition along with the quote from the vendor to IT Operations, Attention: Help Desk. IT Operations will then contact the vendor directly on the customer's behalf to place the order.
  4. Once the order is placed IT Operations will forward the original completed DPO/requisition and fax confirmation (for DPO's only) to the Controller's office.
  5. Once the ordered computer arrives, IT Operations will create a Track-iT ticket to configure them with TMCC software applications and inform the customer of the expected date of delivery.

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