TMCC moved to exclusively online instruction in mid-spring 2020, due to the COVID-19 virus. In Fall 2020, following guidelines from NSHE and the Governor’s Office, most of TMCC’s courses were offered as online (web-based) instruction only. TMCC saw a significant decrease in enrollments in Fall 2020, a pattern that was repeated among community colleges throughout the state and nation. In an effort to determine why students did not return, and what steps (if any) TMCC could take to encourage students to return, a survey was sent to our “non-returner” population: students who attended in Spring 2020, did not graduate, and did not enroll in Fall 2020.