Course ID
100764
Topic ID
0
Course Location
Academic Term
Notes
Online Course Fee: $15. This class is WEB-BASED and offered asynchronously as a traditional online class. Students must log into Canvas on the first day of class or risk being dropped for non-attendance.
Section
3001
Minimum Units (Decimal)
3.00
Maximum Units (Decimal)
3.00
Description
Raise service levels and improve the customer experience at every point of contact as you discover fundamental service principles and practices that can be applied in any customer service business. Explore issues of serving a diverse population, learn how to delight your customers, discuss ways to better support your colleagues and build a superior service culture that you can be proud of. Excellence in customer service is a key factor in the success of any business.
Class Type
Status
Open
Subject Term Reference
Late Start
No
Catalog Number
112
Day or Night Section
Day
Is Late Start
Normal Start
Session
Normal
Class Subject Reference
Crytime Formatted
WebCollege • 01/27/25–05/17/25
Department Phone
673-7132
Notes (For Filter)
Online Course Fee: $15. This class is WEB-BASED and offered asynchronously as a traditional online class. Students must log into Canvas on the first day of class or risk being dropped for non-attendance.
Prerequisites (For Filter)
Prerequisite: BUS 106, BUS 108, ENG 100 or higher
Class Subject Abbr
BUS