Business - BUS

Be prepared for any type of presentation you have to give in the business world. Discover how to analyze and identify your audience's needs; improve your delivery through tools that will help you with gestures, voice projection, variety and more; develop engaging and relevant visual aids; and create compelling content to frame your presentation and back up your argument with logic. Gain tips for managing nervousness and distractions and practice your craft in a safe environment that allows you to discover your strengths, get helpful feedback and make needed improvements.

Create and evaluate a personal financial plan that will help you achieve your short and long-term financial goals. Explore topics such as budgeting, financial statements, banking, time value concepts, obtaining and managing credit, identity theft, interest rates, insurance, investments, retirement planning, taxation, and more.

Identify ways to solve problems that routinely cause businesses to fail so that you, as a decision-maker for your business, can protect yourself and your company. Learn practical applications and principles for business mathematics that you will use in your everyday business practices such as bank reconciliations, present value, markup and markdown, simple and compound interest, trade and cash discounts, sales and property taxes, payroll, overhead, and the analysis of financial reports.

Identify ways to solve problems that routinely cause businesses to fail so that you, as a decision-maker for your business, can protect yourself and your company. Learn practical applications and principles for business mathematics that you will use in your everyday business practices such as bank reconciliations, present value, markup and markdown, simple and compound interest, trade and cash discounts, sales and property taxes, payroll, overhead, and the analysis of financial reports.

Raise service levels and improve the customer experience at every point of contact as you discover fundamental service principles and practices that can be applied in any customer service business. Explore issues of serving a diverse population, learn how to delight your customers, discuss ways to better support your colleagues and build a superior service culture that you can be proud of. Excellence in customer service is a key factor in the success of any business.

Effectively communicate in your business operations as you learn common written and oral communication strategies that you can apply in any workplace environment. Discover best practices to help with employment searches and/or career advancement as well as in the preparation, evaluation and interpretation of various workplace communication tools.

Improve your letter and report writing skills as you explore proper word choice, tone, structure and more. Cover best practices used in today's businesses for inductive and deductive business letters, memorandums and reports.

Your ability to communicate effectively is crucial to your business success. Practice delivering a variety of individual and small group presentations in a safe environment as you learn to improve your listening skills, grammar, effective speech construction and more.

Improve your business English and learn leading-edge practices currently being used in the business community as you review principles of grammar, punctuation, word usage, paragraph development, and business correspondence formatting. Your ability to use English well in your business endeavors is crucial to your success.

Improve your business English and learn leading-edge practices currently being used in the business community as you review principles of grammar, punctuation, word usage, paragraph development, and business correspondence formatting. Your ability to use English well in your business endeavors is crucial to your success.