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Identify ways to solve problems that routinely cause businesses to fail so that you, as a decision-maker for your business, can protect yourself and your company. Learn practical applications and principles for business mathematics that you will use in your everyday business practices such as bank reconciliations, present value, markup and markdown, simple and compound interest, trade and cash discounts, sales and property taxes, payroll, overhead, and the analysis of financial reports.

Raise service levels and improve the customer experience at every point of contact as you discover fundamental service principles and practices that can be applied in any customer service business. Explore issues of serving a diverse population, learn how to delight your customers, discuss ways to better support your colleagues and build a superior service culture that you can be proud of. Excellence in customer service is a key factor in the success of any business.

Effectively communicate in your business operations as you learn common written and oral communication strategies that you can apply in any workplace environment. Discover best practices to help with employment searches and/or career advancement as well as in the preparation, evaluation and interpretation of various workplace communication tools.

Improve your letter and report writing skills as you explore proper word choice, tone, structure and more. Cover best practices used in today's businesses for inductive and deductive business letters, memorandums and reports.

Improve your business English and learn leading-edge practices currently being used in the business community as you review principles of grammar, punctuation, word usage, paragraph development, and business correspondence formatting. Your ability to use English well in your business endeavors is crucial to your success.

Improve your business English and learn leading-edge practices currently being used in the business community as you review principles of grammar, punctuation, word usage, paragraph development, and business correspondence formatting. Your ability to use English well in your business endeavors is crucial to your success.

Gain a broad introduction to the principles, practices and functions of business as they are practiced in both the national and global economies. Develop a basic business plan after you learn about topics in management, marketing, finance, investments and other areas including small business, international business and business ethics and obtain a solid foundation in basic business principles.

Gain a broad introduction to the principles, practices and functions of business as they are practiced in both the national and global economies. Develop a basic business plan after you learn about topics in management, marketing, finance, investments and other areas including small business, international business and business ethics and obtain a solid foundation in basic business principles.

A lecture and laboratory course emphasizing the morphology and physiology of archaea, bacteria, algae, fungi, protozoa, helminthes, and viruses; principles of infectious disease and host immune response; and skills in aseptic procedured, isolation and identification. Satisfies the general education requirements for the AS Nursing degree and is recommended for all allied health students.

A lecture and laboratory course emphasizing the morphology and physiology of archaea, bacteria, algae, fungi, protozoa, helminthes, and viruses; principles of infectious disease and host immune response; and skills in aseptic procedured, isolation and identification. Satisfies the general education requirements for the AS Nursing degree and is recommended for all allied health students.